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Saturday, November 21, 2009 Fall 2004   VOLUME 1 ISSUE 7  
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IN THIS ISSUE...
President's Letter
New Partners Give CPI the Largest U.S. Office Footprint
Staffing/IT Consulting—Offers and Counters Fly as the Floodgates Open in Financial Services
Interim-Staffing Services From Ayers—A Solution to Changing HR Needs
Executive Coaching—The Perk That Pays Back
OEC Consultant's Corner: The Dynamics of Conflict
Breaking the Cycle of Conflict
Ayers Professionals ‘Give Back’
Tech Tools for Today’s Wired/Wireless Candidates
Successful Landings
Staffing Services Staffs Up
AYERS REPORT

 Editor in Chief:
 Joan Caruso

 Writer:
 Catherine Carlozzi

 Designer:
 Roberta Martin

  If you have questions or
  comments on this
  month's issue, send your
  feedback to:
roberta.martin@ayers.com
President's Letter
Turning Points

Bill Ayers
President & CEO
Tel:  212.889.7788
bill.ayers@ayers.com
 

The Ayers Group has officially entered its 30th year of business. And, to paraphrase from the Grateful Dead, what a long, interesting trip it’s been.

Ayers & Serota Associates (ASA) opened for business on August 31, 1975.  It was part of a natural evolution that began with my education at the Berton Group, a technology recruiting organization that served as an incredible incubator for talent, leadership, and businesses such as ours.  ASA was a recruiting firm specializing in what was then called data processing, and our clients included some of the FORTUNE 500.

Our metamorphosis began five years later.  Between Thanksgiving and Christmas of 1980, my best friend and my father both suddenly lost their jobs.  Wanting to help them, I begged and borrowed every bit of information I could to educate myself about outplacement.  I discovered that outside of the discipline of placing people in jobs was a discipline that involved supporting and guiding people who had lost them.

The next step toward embracing that discipline was surrounding myself with smart individuals who have the skills and abilities to help others become better, stronger, and more confident—a process that continues today.  My new team and I looked at everyone else’s manuals and decided to create our own approach to outplacement.  We spent the next year developing the manual. 

For years, ASA had provided technology recruiting, consulting, and temporary staffing for a major insurance company.  The CIO of the pension systems group, who was a friend, received the assignment of relocating his group to New Jersey.  Knowing of my new interest, he talked to me about dealing with the people who would be left behind.  He didn’t like the term “outplacement,” so we referred to this service as “career transition management.”


Although ASA had no track record in career transition management, we pitched and won the engagement. I personally delivered about 80 percent of the training to the 150 candidates.  It was a very emotional, highly personal, and exhausting experience.  But our new practice was launched, and the CIO remains a dear friend to this day.

While my business partner regarded outplacement as a fad, my crystal ball said otherwise. For nine years, I grew the career transition management practice alongside the recruiting business. The trust we’d built among HR professionals on the recruiting side enabled us to become one of the few recruiters who made the transition successfully. And our specialty gave us an edge. Any firm going through downsizing would always have a segment of business for us.  And the market quickly came to value working with a firm that understood IT and how it fit into an organization and could speak the language of the candidates. By the time I bought my partner out, in 1990, we were hitting homeruns in outplacement as well as recruiting.

The Ayers Group, as we became known, went through its next metamorphosis in the mid-1990s.  We recognized that clients had other needs—for training and talent management.  We surrounded our success in recruiting and outplacement with the third key segment of our business: organizational effectiveness consulting. Clients have learned they can come to us to fulfill a variety of talent-management needs:  recruiting, IT and HR staff augmentation, career transitioning, coaching, training, OD consulting, and succession planning.

We’re now in the middle of strategic planning for the year that will culminate with our 30th anniversary.  Much has changed over three decades.  So many of our clients have themselves metamorphosed, through merger, assimilation, spin-off, or simply name change. But the HR people we’ve worked with have taken us from company to company.  In many cases, the relationships date back to our founding, or even before.  These relationships have created a legacy—one on which we intend to keep building.  

As we plan for 2005, we are talking about what’s important to you as you face an employment marketplace buffeted by economic cycles and altered by globalization, geopolitics, offshoring, and other forces.  As always, our objective is to anticipate and find creative ways to meet your needs.  If you have any thoughts about this, please call us.  We’re looking forward to continuing to work with you over the next 30 years.


[PRINTER FRIENDLY VERSION]
ARTICLES BY TOPIC:
Ayers Update
President's Letter
Ayers Professionals ‘Give Back’
Career Transition
New Partners Give CPI the Largest U.S. Office Footprint
Interim-Staffing Services From Ayers—A Solution to Changing HR Needs
Tech Tools for Today’s Wired/Wireless Candidates
Successful Landings
Staffing/IT Consulting
Staffing/IT Consulting—Offers and Counters Fly as the Floodgates Open in Financial Services
Staffing Services Staffs Up
Organizational Effectiveness Consulting
Executive Coaching—The Perk That Pays Back
OEC Consultant's Corner: The Dynamics of Conflict
Breaking the Cycle of Conflict
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