BBB Consumer eNews
Monday, May 21, 2012 VOLUME 3 ISSUE 6  
In This Issue
Consumers Lost Millions On Vehicle Service Contracts
Summer Giving Guide Helps Donors Vet Charities
BBB Urges Consumer Caution On "Rich Dad" Seminars
Veterans Can Become Victims Of Scams, BBB Warns
BBB Suspends Accreditation Of Columbia Heating & Cooling
BBB Advice For Consumers Hiring Lawn Services
BBB Has Tips For A Trouble-Free Move
BBB Links
Check Out a Company or Charity
Consumer Tips
News Alerts
File a Complaint
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Better Business Bureau
Serving Eastern Missouri
& Southern Illinois
 
 
St. Louis
211 N. Broadway
Suite 2060
St. Louis, MO 63102
314-645-4636

Mid-Missouri Branch
3610 Buttonwood Drive
Suite 200
Columbia, MO 65201
573-886-8965


 
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BBB News You Can Use
Consumers Lost Millions On Vehicle Service Contracts
BBB Study Shows How Consumers Were Pressured To Buy Worthless Contracts

Worthless service contracts sold by the vehicle service contract (VSC) industry have cost consumers millions of dollars nationwide, a BBB study concludes. The BBB study comes after consumers filed thousands of complaints about the industry and after one of the largest sellers, US Fidelis, went bankrupt in 2010.


[FULL STORY]
 
Summer Giving Guide Helps Donors Vet Charities
BBB Reports, Guide Are Available Online

If you’re stumped about which charity golf tournaments, fun runs or trivia nights to support this summer, try checking whether the charity behind the event is using its money wisely. The Better Business Bureau’s Charity Information Service has a handy resource: The Summer Wise Giving Guide, with reports on 586 nonprofits in Missouri and Illinois.


[FULL STORY]
 
BBB Urges Consumer Caution On "Rich Dad" Seminars
'Free' Seminars Included High-Pressure Sales For Follow-Up Classes

The BBB is warning budding entrepreneurs to be cautious when signing up for “Rich Dad Education” seminars run by Florida-based Tigrent Inc. The company scheduled a real estate investment seminar here May 20-22 and a business marketing seminar June 24-26.

[FULL STORY]
 
Veterans Can Become Victims Of Scams, BBB Warns
Some Scammers Charge For Records Vets Can Get Free

Click here to see a BBB video on this topic.
The BBB warns veterans and their families that scammers may be victimizing veterans, especially those who are frail and elderly. Read on for tips on scams to avoid.

[FULL STORY]
 
BBB Suspends Accreditation Of Columbia Heating & Cooling
Consumers Complained Of Unneeded Repairs, High Bills

Customers of a Columbia, Mo., heating and cooling contractor say the company billed them for unnecessary and overpriced repair work and then refused their requests for refunds. The BBB suspended the BBB accreditation of Columbia Heating & Cooling last month after a series of recent concerns from consumers and others questioning its business practices.
[FULL STORY]
 
BBB Advice For Consumers Hiring Lawn Services
Set Clear Expectations, Get A Written Contract

Hiring a lawn service can ease the burdens of caring for your yard. To avoid headaches or misunderstandings, the BBB advises consumers to make sure you and the lawn service have clear, written expectations for what the company will provide for the agreed-upon fees.


[FULL STORY]
 
BBB Has Tips For A Trouble-Free Move
Summer Is Prime Time For Moving

If moving to a new home is on your agenda for this summer, the BBB has tips that will help you find a reliable mover and avoid scams that can turn your move into a nightmare.

[FULL STORY]
 
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