BBB Consumer eNews
Monday, May 21, 2012 VOLUME 3 ISSUE 4  
In This Issue
Protect Your Identity April 16 At BBB Shred Day
Kansas Firm Used Deceptive Debt Collection Tactics
BBB Advice: Beware Of Texas Gold Coin Ads, Sellers
Consumers Say Capital Debt Management Took Their Money, Gave No Help
'Free' Smokeless Cigarette Offer Burned Consumers
Deadline For 'Student of Ethics' Awards Is May 11
Elizabeth Taylor Memorabilia May Not Hold Its Value
BBB Advice: Do Your Homework To Get More Out Of Green Tax Holidays
BBB's Top 10 Industries for Inquiries in 2010
BBB's Top 10 Industries for Complaints in 2010
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BBB News You Can Use
Protect Your Identity April 16 At BBB Shred Day
Two Locations: Saint Louis Galleria And Schnucks In Edwardsville

Discarded or unsecured records can be a gold mine for identity thieves. Consumers and businesses can safely destroy up to three bags or boxes of documents at these two events.
 
Hours are 8 a.m. to noon at the Saint Louis Galleria, I-64 at Brentwood Boulevard and also at the Schnucks in Edwardsville, 2222 Troy Road.

[FULL STORY]
 
Kansas Firm Used Deceptive Debt Collection Tactics
Regent Asset Management Solutions, Imperial Recovery Partners Spark 220 BBB Complaints

A Kansas business criticized for questionable debt collection practices is the focus of 220 BBB complaints across the U.S., including more than two dozen from the St. Louis area. The BBB warns consumers to be extremely cautious when dealing with representatives of Regent Asset Management Solutions or Imperial Recovery Partners.


[FULL STORY]
 
BBB Advice: Beware Of Texas Gold Coin Ads, Sellers
Buyers Claimed That Company Used Bait-And_Switch Tactics

St. Louis area consumers should be on the alert for two Texas companies that are using newspapers to advertise gold bullion coins “completely free of dealer mark-up,” the BBB warns. The BBB said the companies appear to be using the ads to entice consumers to buy more expensive “collector coins” at prices significantly higher than they could be bought for elsewhere.


[FULL STORY]
 
Consumers Say Capital Debt Management Took Their Money, Gave No Help
Company Promised To Help Consumers Reduce Their Mortgage Payments

A St. Charles County, Mo., marketing company with a troubled history in the mortgage modification business is the focus of new complaints that it convinced customers to pay thousands of dollars to help lower their home loan payments, but then did little or nothing to help them. The BBB urges caution when dealing with Capital Debt Management, 3829 Veterans Memorial Parkway, St. Peters.


[FULL STORY]
 
'Free' Smokeless Cigarette Offer Burned Consumers
Hundreds File Complaints About Charges From Direct E-Cig

Consumers who tried to take advantage of “free” Internet offers for smokeless cigarettes say they were burned by unexpected charges that totaled $100 or more, the BBB warns. Customers from 44 states have filed more than 360 complaints against Direct E-Cig of Naples, Fla., and London, England, in the last year.

[FULL STORY]
 
Deadline For 'Student of Ethics' Awards Is May 11
High School Juniors May Apply for $2,500 Award

The BBB invites high school juniors to apply for its “Student of Ethics” award, a $2,500 college award that recognizes students who demonstrate high ethics through leadership, community service, personal integrity and academic achievement.


[FULL STORY]
 
Elizabeth Taylor Memorabilia May Not Hold Its Value
Marketers Often Try to Capitalize On Celebrities' Demise

In the hours following the death of Elizabeth Taylor on March 23, entrepreneurs undoubtedly began looking at ways to honor – and profit from – the passing of another iconic entertainment legend. The BBB warns that most memorabilia and commemorative items produced and sold in the wake of Ms. Taylor’s passing will decrease in value in the years to come.

[FULL STORY]
 
BBB Advice: Do Your Homework To Get More Out Of Green Tax Holidays
Missouri Consumers Can Buy EnergyStar-Certified Appliances With No Sales Tax April 19-25

Show-Me Green sales tax holidays in April are a great time to replace aging appliances with more energy-efficient models.To get the most out of the holiday, the BBB advises consumers to find out which models and appliances qualify and which cities participate in the holiday before they go shopping.


[FULL STORY]
 
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