BBB Consumer eNews
Monday, May 21, 2012 VOLUME 4 ISSUE 2  
In This Issue
Illinois Attorney General Sues Air Duct Cleaning Pros
BBB Advice: Avoid Tax Refund Anticipation Loans
Granite City Firm Sued By Illinois Attorney General
Consumer Task Force Warns Taxpayers About Firms Promising To Reduce Tax Debt For Advance Payment
BBB Expels Two Firms For Accreditation Violations
Looking For A Valentine?
BBB 'Student of Ethics' Award Recognizes Integrity, Leadership
BBB Gives You Five Ways To Combat 'Cramming'
Wedding Nightmares Can Be Prevented
BBB's Top 10 Industries for Inquiries in 2010
BBB's Top 10 Industries for Complaints in 2010
BBB News Center
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BBB Links
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Consumer Tips
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Better Business Bureau
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314-645-4636

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3610 Buttonwood Drive
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Columbia, MO 65201
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BBB News You Can Use
Illinois Attorney General Sues Air Duct Cleaning Pros
BBB Had Alerted Public About 'Bait And Switch' Practices

Three months after the Better Business Bureau warned the public about a deceptive air duct cleaning company based in the Chicago suburbs, Illinois Attorney General Lisa Madigan has filed a lawsuit charging that the company fraudulently charged homeowners for mitigation of mold and mildew that did not exist in their homes.

[FULL STORY]
 
BBB Advice: Avoid Tax Refund Anticipation Loans
Some Are Marketed As "Rapid Refunds" But The IRS Is Almost As Fast

In a hurry to get your refund? Some tax preparers offer tax refund anticipation loans, often marketed as “rapid refunds” in the form of checks or “gift” debit cards.
The Better Business Bureau (BBB) advises consumers to be wary of these costly loans. They deliver refunds only slightly faster than the IRS.


[FULL STORY]
 
Granite City Firm Sued By Illinois Attorney General
BBB Alerted Public To Problems With Select Marketing Solution Management In May 2010

Illinois Attorney General Lisa Madigan has filed suit against a Granite City, Ill., marketing firm that sold worthless sales leads more than nine months after the BBB alerted the public to the scam.
[FULL STORY]
 
Consumer Task Force Warns Taxpayers About Firms Promising To Reduce Tax Debt For Advance Payment
California Firm Bilked Consumers Of $60 Million

As tax season opens, the Consumer Fraud Task Force is warning consumers to be wary of any company that claims it can reduce tax debt in exchange for advance fees. Just three months ago, the Federal Trade Commission sued American Tax Relief of Beverly Hills, Calif., asserting it had bilked consumers out of more than $60 million.


[FULL STORY]
 
BBB Expels Two Firms For Accreditation Violations
Bellington Realty, Monuments of St. Louis Failed To Respond To Complaints

The BBB has revoked the accreditation of Bellington Realty and Monuments of St. Louis for violations of the BBB accreditation agreement.
[FULL STORY]
 
Looking For A Valentine?
BBB Advises Consumers To Be Wary of Dating Services

Looking for love online or through a traditional dating service may look like an easy way to spice up your social life, but consumers tell the Better Business Bureau (BBB) that some services have left them frustrated and disappointed.

[FULL STORY]
 
BBB 'Student of Ethics' Award Recognizes Integrity, Leadership
High School Juniors May Apply For $2,500 Toward Higher Education

The BBB invites high school juniors to apply for its “Student of Ethics” award, a $2,500 college award that recognizes students who demonstrate high ethics through leadership, community service, personal integrity and academic achievement.


[FULL STORY]
 
BBB Gives You Five Ways To Combat 'Cramming'
Addition Of Unwanted Services On Telephone Bills Can Be Annoying, Expensive

Sneaky little charges are making their way onto telephone bills. If consumers don’t check their bills, the charges can go unnoticed for months. The BBB advises consumers to check their bills each month and to be careful about revealing personal data.

[FULL STORY]
 
Wedding Nightmares Can Be Prevented
Check Vendors Out With BBB Before Signing Contracts

Brides who spend months and thousands of dollars planning for a perfect wedding can avoid disappointment by reading contracts carefully and checking vendors out with the BBB.

[FULL STORY]
 
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