BBB Consumer eNews
Monday, May 21, 2012 VOLUME 4 ISSUE 1  
In This Issue
Auto Service Contract Seller Stop Repair Bills Leaves Trail Of Unhappy Customers
Record Numbers Turned To BBB Last Year
BBB Study Shows Some Used Car Dealers Take Advantage Of Uninformed Consumers
Convicted Contractor Draws Complaints From Consumers Again
BBB Offers 10 Consumer-Savvy Resolutions
New Year's Health Resolutions Should Include A Dose Of Caution On Diet Claims, Health Clubs
BBB's Top 10 Industries for Inquiries in 2010
BBB's Top 10 Industries for Complaints in 2010
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Vol. 4 Issue 3
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Vol. 3 Issue 10
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June 22, 2011
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Vol. 3 Issue 6
BBB News You Can Use
Auto Service Contract Seller Stop Repair Bills Leaves Trail Of Unhappy Customers
BBB Processed More Than 200 Complaints About The Company In 2010

A year after the collapse of US Fidelis, the nation's largest seller of extended auto service contracts, the BBB advises customers to remain extremely skeptical of any company marketing similar after-market contracts.

Consumers filed more than 200 complaints with the BBB last year about Stop Repair Bills or StopRepairBills.com, second only to the number processed against US Fidelis.


[FULL STORY]
 
Record Numbers Turned To BBB Last Year
BBB Clocked 5.8 Million "Instances Of Service" In 2010

Consumers and businesses turned to the BBB in St. Louis more than 5.8 million times last year, a 29 percent increase in activity from 2009. Requests for BBB reports on businesses jumped to 1,529,848, up 72 percent from 2009.


[FULL STORY]
 
BBB Study Shows Some Used Car Dealers Take Advantage Of Uninformed Consumers
Some Dealers Sold Cars They Knew Were Defective To Unsuspecting Buyers

A BBB study of the used car industry in eastern Missouri and Southern Illinois finds that some dealers are taking advantage of buyers with poor credit by selling cheap vehicles that don’t last 30 days. In some cases, the vehicles barely got out of dealers’ lots before they broke down.


[FULL STORY]
 
Convicted Contractor Draws Complaints From Consumers Again
Jason M. Leavy Was Sentenced To 4 Years In 2006 Home Repair Scam

A contractor from Florissant, Mo., who was sentenced to prison in 2006 for his role in a widespread home repair scam, appears to have victimized several more Missouri residents since his release.

The BBB suggests extreme caution when doing business with Jason M. Leavy, 36, or Tri-Star Roofing and Contracting of St. Charles, Mo. Leavy was identified as an organizer, owner or general manager of Tri-Star from October 2009 through September of 2010.


[FULL STORY]
 
BBB Offers 10 Consumer-Savvy Resolutions
Make Your 2011 A Safe, Scam-Free Year

There’s no time like a new year to resolve to be a smarter, safer consumer. The BBB has 10 suggested resolutions to help you fight scammers, prevent identity theft and save money in 2011.


[FULL STORY]
 
New Year's Health Resolutions Should Include A Dose Of Caution On Diet Claims, Health Clubs
BBB Advises Consumers To Question Claims, Read Contracts Carefully

The BBB warns consumers to be skeptical of advertisements promising quick and easy ways to lose weight without cutting back on calories or increasing physical activity. Consumers often are lured into buying diet pills, treatments or “cures” with the promise of better health, fitness or appearance. However, many of the products are not regulated by the U.S. Food and Drug Administration and may be ineffective or even harmful.
[FULL STORY]
 
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