BBB Consumer eNews
Thursday, February 9, 2012 VOLUME 2 ISSUE 4  
In This Issue
Be Cautious With Michael Jackson Memorabilia
Credit Card Robocalls Rip Off Consumers
BBB Guides Consumers To Wise Giving Decisions
Cancer Fund Of America Raises Millions
Contact Lens Web Site Disappoints Consumers
Missouri Seed Firm Sows Discontent
Edwardsville Sales Lead Firm Disappoints Buyers
GM Will Continue Support For BBB Auto Line
Build-A-Bear Founder To Win BBB TORCH Award
BBB News Center
BBB Charity Symposium Focuses On Economy
BBB Links
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Consumer Tips
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[MORE]
Be Cautious With Michael Jackson Memorabilia
Value May Be Mostly Sentimental, BBB Warns

The singer's sudden death unleashed a media storm, prompting profiteers to offer memorabilia online and elsewhere. However, unless an item is scarce or has a verifiable tie to Jackson, its future monetary value could be limited.

[FULL STORY]
 
Credit Card Robocalls Rip Off Consumers
Calls Offer Dubious Debt Relief

Automated calls from companies offering to help consumers reduce their credit card interest rate are prompting a deluge of calls to the Better Business Bureau. Most companies offer services consumers can do themselves without paying a fee.

[FULL STORY]
 
BBB Guides Consumers To Wise Giving Decisions
Summer 2009 Guide is Now Online

The BBB Charity Information Services has recently completed its Summer 2009 Wise Giving Guide to charities in Eastern Missouri and Southern Illinois. The guide shows how more than 500 non-profits who solicit funds in the region stack up against BBB Standards For Charity Accountability.


 
Cancer Fund Of America Raises Millions
But Little Goes To People With Cancer

Cancer Fund of America, a Tennessee-based charity, raised $17 million, but gave only $54,000 to groups that help people with cancer, according to its most recent public report.


[FULL STORY]
 
Contact Lens Web Site Disappoints Consumers
Mystery Charges, Lost Refunds Frustrate Many

Lens.com failed to fill orders, sent incorrect prescriptions and denied customers' requests for refunds, according to dozens of complaints filed with the BBB.

[FULL STORY]
 
Missouri Seed Firm Sows Discontent
Delays Mean Gardeners Miss Planting Season

Heirloom Acres Seeds, a mid-Missouri purveyor of seeds and garden supplies, angered customers who didn't get their orders in time for spring planting. The company says it's trying to catch up with a deluge of orders from economy-conscious gardeners.


[FULL STORY]
 
Edwardsville Sales Lead Firm Disappoints Buyers
Interactive Strategies Group Had Few Good Leads

Interactive Strategies Group provided few or no leads, say insurance companies, mortgage brokers and financial planners who paid the firm to make sales appointments. The company is affiliated with Prestige Management Group of Edwardsville.

[FULL STORY]
 
GM Will Continue Support For BBB Auto Line
Bankruptcy Judge Affirms GM Warranty Program

A federal bankruptcy judge has approved General Motors Corp.'s request to continue honoring warranties as well as its participation in the BBB Auto Line program for consumers that need help with warranty-related disputes.


[FULL STORY]
 
Build-A-Bear Founder To Win BBB TORCH Award
Maxine Clark Will Speak At Oct. 30 Banquet

 
Clark
Maxine Clark, chief executive bear of Build-A-Bear Workshop, left a high-powered corporate career to become a pioneer in 'experience retailing.' Her stores, which allow customers to build their own stuffed pets, have spread to every continent except Antarctica.


[FULL STORY]
 
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