From RMIDentalSuccess.com - Dentistry's Finest Online Provider of Practice-Building Services
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Sunday, October 22, 2006
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Issue 232
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VOLUME 1
ISSUE 232
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This week we have many excellent articles that will help you with your practice marketing, management and profitability.
Here’s what you’ll find in this week’s issue …
Handling Patient Complaints. Greg Sneyd, with RMI Dental Success, says, “Occasionally you will get a complaint or two from your patients. It’s important that every team member knows how to handle those complaints. There are five success guidelines for handling complaints but first there are just a couple of basic ideas we should take a look at…”
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 A Matter Of Life And Death. Greg Anderson, Director of the Crown Council, says, “Here is an interesting statistic that will scare you into sociability. James S. House, Chairman of Sociology at the University of Michigan, says that lack of social relationships constitutes a major risk for mortality…”
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 Morning Huddle Action Thoughts! Steve Anderson has 5 new action thoughts for your Morning Huddles this week.
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 Website Success! JP Brind’Amour with RMI Dental Success says, “Today, more and more patients are using the Web to find you. Even your existing patients want to use your Website as a referral tool. In fact, statistics suggest that roughly 50% of American households are using the Internet…”
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 Motivation Truly Comes From Within. Cindy McKane-Wagesterwith McKane and Associates says, “The road to success is paved with many obstacles that everyone must overcome. How can you keep moving forward, striving to reach the highest level, when everyday life experiences serve to distract you? The key is being motivated. Motivation gives us desire and provides the emotional spark needed to find the guts, the strength, character and commitment that will keep you going when the going gets tough…”
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 How To Fail Miserably At Marketing Your Practice! Jerry Jones with Jerry Jones Direct, says,“We all like to avoid failure at all possible costs. None of us like it. But, failure often provides life’s most valuable lessons. And, if you wonder why you’re not having the successes you think you deserve, it simply means you’re not “failing” enough – or in other words, you’re not taking enough risks…”
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 Happy Holidays - Send This on December 1st. Roz Fulmer, Dental Advisor, says, “I know that you are going to say…what another expense in sending out Christmas cards to patients? Why not make it a marketing experience instead? Ask for referrals in your Holiday letter this year…”
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 Wow, That Would Be A Great Place For To Work. Dr. Ron Arndt, master certified dental coach b “Attracting the kind of people we want to work with begins by creating a fun, fair, and rewarding work environment, so that anyone who visits you – candidate, vendor, or patient – walks away thinking “Wow, that would be a great place for [me, my cousin, my sister, etc.] to work...”
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 Learn the Marketing Secrets of a Very Successful Dental Practice … Order Your FREE Copy of Our October 2006 Marketing Max Audio CD Interview With Dr. Greg Wych, Crown Council member in Columbia, South Carolina. Greg has a booming dental practice and he shares all of his great marketing success stories (and failures) on this month’s CD.
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Our Purpose - The purpose of the DentalSuccess Letter is to provide useful information from the most knowledgeable sources and present it in a concise, readable form so that the busy dental team can keep abreast of the newest and best techniques for acquiring additional patients, getting “Yes” answers to patient treatment plans and achieving professional success while maintaining balance and success in all other phases of life.
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For more information Click Here to email Greg Sneyd or call 800-449-6079 x701
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