This week we have many excellent articles that will help you with your practice marketing, management and profitability. Here’s what you’ll find in this week’s issue …
Moments Of Truth. Greg Sneyd, with RMI Dental Success, says, “Last week I talked about the ten steps to getting the referral. This week I would like to continue on that topic. So, when should you ask for the referral? You should always be on the lookout for Moments of Truth…”
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Communication Is About The Listener More Than About The Speaker. Greg Anderson, Director of the Crown Council, says, “This is one of those things that cause you to say, “Of course. Why did I have to wait for Peter Drucker, the famous management guru, to remind me about it …”
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Morning Huddle Action Thoughts! Steve Anderson has 5 new action thoughts for your Morning Huddles this week.
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Choosing What to Score. Cindy McKane-Wagester with McKane and Associates, says, “When you and your team decide to focus on scorekeeping as a proactive vehicle for making positive changes, you need to specific targets that will help you and your team determine where to begin and what to keep score about…”
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New Incentive Plan … Work Or Get Fired! Dr. Ron Arndt says, "Over the past month many of my clients have shared their frustration regarding employee performance. The topic of "incentives" always comes into the discussion…”
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Pictures & Misc. New Patient Stuff. Jerry Jones, with Jerry Jones Direct, says,“I recently talked to coaching member Dr. Brad Parker in San Bruno, CA. He had sent in pictures for me to review of his office exterior. Pictures reveal sooo much about an office. They reveal a doc’s personality, his “clinical ability” …”
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Team Member Performance Evaluation. Roz Fulmer, Dental Advisor, says, “Here’s a Team Member Performance Evaluation form that your office must have…”
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Dr. Chris Hammond Shares His Successful Marketing Ideas! Check out our May 2006 Marketing Max Audio CD with Dr. Chris Hammond and Cindy McKane-Wagester. Every month we interview dentists and marketing experts who really know what it takes to be successful when it comes to practice marketing. See the details inside …
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