This week we have many excellent articles that will help you with your practice marketing, management and profitability.
Here’s what you’ll find in this week’s issue …
Ten Steps to Getting the Referral! Greg Sneyd, with RMI Dental Success, says, “Your team has done its homework. In the morning huddle they have selected the patients they wish to ask for referrals. They have reviewed the charts of those patients and recalled the experience of working on those individuals. The patient of choice is now sitting in the dental chair…”
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 Think And Thank. Greg Anderson, Director of the Crown Council, says, “On the walls of many of the churches in England are these three words, “Think and Thank.” The significance of the reminder is that after the “Think” we should have an attitude of thankfulness…”
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 Morning Huddle Action Thoughts! Steve Anderson has 5 new action thoughts for your Morning Huddles this week.
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 Scorekeeping and Scorekeepers. Cindy McKane-Wagester with McKane and Associates, says, “One of the problems dental practices face when scoring what is happening (or not happening), how quickly or slowly it is happening, and how well it is happening is that the people doing the measuring don’t really know what to measure or why they are measuring something at all…”
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 Every Day Is A Good Day For A Compliment! Dr. Ron Arndtsays, "This week I had the opportunity to speak with many dental auxiliaries from several offices regarding some of the challenges facing their office. While each situation was unique and different, EVERY ONE had the same issue...my Doctor does not acknowledge me for anything I do for the benefit of the office…”
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 Personal Responsibility. Jerry Jones, with Jerry Jones Direct, says,“I have a client, I’ve talked about him before... He has a difficult time accepting personal responsibility. Here’s the story…”
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 Employer Warning CYA. Roz Fulmer, Dental Advisor, says, “Here’s an excellent form that you should have every team member sign after you have met with them and discussed a serious policy and procedure mistake they have made …”
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 Dr. Chris Hammond Shares His Successful Marketing Ideas! Check out our May 2006 Marketing Max Audio CD with Dr. Chris Hammond and Cindy McKane-Wagester. Every month we interview dentists and marketing experts who really know what it takes to be successful when it comes to practice marketing. See the details inside …
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