Professional Society for Sales & Marketing Training

Sunday, November 22, 2009 September 2007   VOLUME IV ISSUE 5  
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IN THIS ISSUE...
Coaching Sales Strategy: A Cornerstone for Improving Sales Productivity
Last Opportunity to Register for 2007 SMT Annual Conference
Tech Talk: Teaching Technical Topics
A Profile of Joel Cataldo, SMT President
Training’s Role in Successful Product Launches
Is There a Book in Your Future?
Getting Started as an Independent Contractor
CONSULTANT’S CORNER: Consultants Giving Back
Stop Acting like a Seller and Start Thinking Like a Buyer
There Is No Place Like Work: Seven Leadership Insights For Creating a Workplace to Call Home
Letter from the Editor
Give Your sales training a Second Life!
There Is No Place Like Work: Seven Leadership Insights For Creating a Workplace to Call Home
Authors: Dr. Sheila L. Margolis and Dr. Ava S. Wilensky
by Reviewer Robert Klein

The authors are the founding partners of CORE InSites® Inc., a management consulting firm based in Atlanta, Georgia.  Their clients include organizations such as Shaw Industries, Cingular Wireless, and Lotus Cars USA, etc.  They both serve as adjunct professors at Georgia State University.

This wonderful little book would be very valuable to those people at or near the top of their Organizations.  The material is applicable to profit making concerns as well as nonprofit organizations. 

There are two parts to the book.  The first part follows the allegory of The Wonderful Wizard of Oz.  This story is a suitable metaphor for understanding culture and the importance of creating a workplace where employees feel at home at work.

Part II begins with a brief description of the research the authors did on the critical steps in CORE Culture Management. 

The Five Ps:  These are a set of key parameters delineating critical elements of the readers’ organizations:  Purpose, Philosophy, Priorities, Practices and Projections.  They walk readers through developing their organizations’ CORE Cultural Map, which gives them a visual emblem of their firms’ identify and core principles.  Then, they brief readers on how to align their organizations to the CORE Culture.

The journey begins as Dot, CEO of Three Click Express (aka as Dorothy from the Wizard of Oz) sets out to visit Mr. Insite who lives near Reflection City (aka as Emerald City from the Wizard of Oz).  Mr. Insite is practically a Wizard himself.  She hopes to learn from him how to stop the downward spiral that Three Click Express has been experiencing with declining sales, falling profits and numerous cuts everywhere.

On the journey, she encounters Mr. Mayor, her lifelong mentor, and several customers who help her with her quest for meaning and answers to save her dying company.

The Seven Insights:  Mr. Insite gave these to Dot:

Insight #1
The Purpose of an organization
Is the fundamental reason it exists.

Insight #2
The Philosophy of an organization
Is its distinctiveness.

Insight #3
The combination of
The Purpose and the Philosophy is
The identity of an organization.

Insight #4
The priorities of an organization
Are its key values.

Insight #5
The Purpose, the Philosophy
And the Priorities
Are the CORE Culture of an organization.

Insight #6
Everyone in an organization must
Know the CORE, connect to it,
And work to achieve it.

Insight #7
Understanding the CORE
Is fundamental to creating a workplace
That is the right place.

Work should be a place that feels like home.

Case Studies & Examples:  There are dozens of real live examples and case studies from well known organizations that help explain the concepts described in the book.

A CORE Culture Interview Guide:  To begin the process of determining an organization’s CORE Culture, the authors generously provide the questions that need to be addressed.  To create the CORE Culture Map that everyone shares, all members must participate through interviews, focus groups or surveys.  Once a Purpose statement, a Philosophy and a set of Priorities that all members can affirm have been developed, these may be recorded on the CORE Culture Map that is provided on the last page of the book. 

Overall, this is a very valuable little book that can be helpful to any organization.


[PRINTER FRIENDLY VERSION]
LETTER TO THE EDITOR

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LETTER FROM THE EDITOR

September 2007

SMT IDEA MINTS

Give Your Sales Training a Second Life!

BOOK REVIEW

There Is No Place Like Work: Seven Leadership Insights For Creating a Workplace to Call Home
Authors: Dr. Sheila L. Margolis and Dr. Ava S. Wilensky
By Book Reviewer: Robert Klein

Stop Acting like a Seller and Start Thinking Like a Buyer
Authors: Jerry Acuff, with Wally Wood
By Book Reviewer: Renie McClay

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