Professional Society for Sales & Marketing Training

Saturday, November 21, 2009 March 2005   VOLUME 2 ISSUE 2  
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IN THIS ISSUE...
ROI on Sales & Marketing Programs
Message from the President
Increasing Sales Training ROI Effectiveness
Training Technology Trends
Asking the Tough Questions
Profile of SMT Board Member Jim Graham
How to Sell the Value of Training to Executives
2005 Training for the Sales & Marketing Trainer Workshop
How to Achieve National Recognition
From the Vault - A History of the Salesperson
The Case Study Method: Simple, Strategic and Convincing Evaluation of Training Impact
Metaphorically Selling
A Structured Approach to Brainstorming
Questioning That Works
Metaphorically Selling
Anne Miller, Author
by Susan Onaitis, President, Global Learning Link (Book Reviewer)

Published by Chiron Associates, 2005  ISBN: 0-9762794-0-1
 
Reading Anne Miller’s newest book, Metaphorically Selling, is like eating an icy Dove Bar on a scorching July afternoon – refreshing, rich, and fully satisfying. Miller uses an abundance of examples, anecdotes, and resources to persuade salespeople of the importance language plays in distinguishing themselves from their competitors in the client’s mind.  “Saying more, or speaking louder, won’t get you heard among the terrific static” in this competitive world we live in, she points out early in the first chapter.  Intuitively, you know she is right!  Miller makes a strong case for the visual impact language has in improving sales performance.
 
Her premise is that salespeople must appeal to both sides of a customer’s brain in order to be effective, memorable, and successful.   They must capture the left hemisphere for the rational, detail-oriented facts of the sale and the right for the visual imagery that strikes the client’s emotional chords. 
 
The author practices what she preaches throughout the book by using stories, word plays, dialogs, and cartoons.  She gives the readers a chance to practice what they have learned at the end of each chapter in sections titled “Your Turn.” 
 
The book is loaded with bullets of language designed to help you hit the bullseye on your next sales call. But the book is not only for salespeople.  Anyone who teaches, makes presentations, or uses language to persuade can benefit from this delicious book whether it’s July or not.

Susan Onaitis (Book Reviewer) is the author of “Negotiate Like the Big Guys.”

Have you recently read a book that inspired you or is so ripe with ideas that you want to pass it along?  We invite you to share your favorites with others.  They can be business books, motivational titles or even fiction -- if you find the material applies to your work and life today it is fair game.  Submit your ideas to becky@buildingbridges.cc for consideration.

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SMT Launches New Web Site at www.smt.org.

SMT IDEA MINTS

Creative Exercise to Reviewing Day One Materials the Morning of Day Two
Pete O'Brien
IMPAX Corporation

Introducing a Speaker
Jill Bremer
Bremer Communications

BOOK REVIEW

The Prime Solution: Close the Value Gap, Increase Margins, and Win the Complex Sale
Author: Jeff Thull
Book Review by Robert Klein

UPCOMING EVENTS

Best Practices Academy
May 24, 2005
R.R. Donnelley
Chicago, Illinois

Distance Learning Webinar
June 10, 2005 - 12:00noon Central
Tips for Localizing Sales Aides

Best Practices Academy
July 26, 2005
Procter & Gamble
Cincinnati, Ohio

2005 SMT Annual Conference
November 14 - 16, 2005
Amelia Island Plantation
Amelia Island, Florida

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Columbus State University/Cunningham Sales Institute

Exel

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Think Training, Inc.

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Mary Elliott Bassett, Worldwide Director, Sales and Customer Training, Entertainment Imaging, Eastman Kodak Company

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