Hanscom Federal Credit Union has been recognized by the United States Air Force as Credit Union of the Year for 2011. This honor is given annually to the Air Force credit union that offers the highest quality of financial products and services, as well as membership growth and community support.
|William Rone, director of financial management & comptroller, Headquarters Air Force Special Operations Command (left), presents the Air Force Credit Union of the Year award to Hanscom Federal Credit Union President/CEO David Sprague at the Defense Credit Union Council's annual meeting in Denver, Colorado.
Hanscom Federal Credit Union President/CEO David Sprague accepted the award at the recent annual conference of the Defense Credit Union Council, held in Denver, CO. "We are so pleased to be honored among our peer credit unions," said Sprague. "We are dedicated to service for all members, and our military heritage is an important part of who we are."
Hanscom Federal Credit Union's multitude of comprehensive online services benefit those in the military, especially those deployed throughout the world and those who live far from a branch. As a bonus, these enhanced online services increase convenience for all members, saving them time and money.
The credit union added reverse mortgage services in 2011, along with a seasoned reverse mortgage loan officer. Included with this product is counseling to be sure the product will benefit the member. Hanscom Federal Credit Union's program shows dedication to the credit union motto, "Not for profit, not for charity, but for service."
The award also recognized support for the local military community. The credit union sponsors activities on Hanscom Air Force Base and beyond, contributing to base activities, bringing national programs such as Operation Best Wishes, participating in various programs for active duty military, and supporting veterans' programs.
Membership growth was also a factor in receiving the honor. Hanscom Federal Credit Union's experienced a 19% increase in new memberships in 2011.