August 28, 2008 August 2008 Bulletin   VOL. 2008 ISSUE 8  
Featured Article...
We're Getting a Face Lift
eNews Builder's Website Gets a Makeover

Starting September 1st, eNews Builder's website will be changing.  We have been working behind the scenes to update our site, newsletter and blog with a unified brand and message.  We hope you like it!  The only real change for existing customers is when you want to login to your account.  On the front page of the new site there is a "login" link at the top right of the screen.  This will take you to the new login page where you'll enter your account name as usual. 

On this page below the login area will be a message area.  Here we will keep you updated with scheduled maintenance and other news pertaining to our system and any scheduled outages.

We hope you enjoy the new site and would of course appreciate any feedback.

 
Frequently Asked Questions
Why do I get a total number of undeliverable email addresses when I send out my mailing?
One of the built-in functions of eNews Builder’s email system is a Bounce Manager feature that excludes active subscribers who are identified as undeliverable from future email jobs. The Bounce Manager identifies emails that are returned without delivery for reasons such as...
[Learn More - Go Here]
 
How do I find email addresses that were excluded as a "bad addresses"?
When our mail servers send to your list, they sometimes get a message back from the recipients mail server that the email address is bad. Our system marks them as such so they don't get sent to over and over costing you money and abusing the mail server on the other end. Here's how to find those bad email addresses in the system...
[Learn More - Go Here]
 
Best Practices
Using the Bounce Manager to Clean your Lists
No email list has 100% deliverable addresses. In fact, on average, 10% of all emails on a list are returned as undeliverable for a number of reasons. It is important to regularly clear out your bounces to make sure you're getting the highest deliverability possible. Using the bounce Manager is the best way to clean up your lists...
[Learn More - Go Here]
 
Using the From Address and From Name to Improve Open Rates
There are many items that can affect the deliverabilty and open rates of your newsletter. Understanding what these items are and what things to avoid can help. What some may not realize is the "from" address and "from" name can play a big role in the open rates of your e-newsletter.
[Learn More - Go Here]
 
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July 2008 Bulletin
July 1, 2008
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