eNews Builder has proven to be great communication tool for the Orange County Library System. We first experimented with our enewsletter, Books & Beyond, which has a print distribution of 12,000. eNews Builder allows us to reach over 3600 additional customers immediately and it's growing. The print edition of our newsletter requires a lead time to be produced, so with our eNews Builder edition we can add current events and messages.

Also, the Comments function allows us to receive instant feedback. We have had questions on how to get a library card, using the web site and joining the online book club; requests for information on how to find career information; suggestions for additional programs and computer classes; offers to volunteer in our libraries; and sharing of contact information from authors and writers.

Our teen newsletter IT (Informed Teens), has been developed into a colorful, visual media to reach out to our savvy teens in their fast paced computer world. Additionally, teachers, media specials and parents subscribe to this fun and informative newsletter that features programs, events, contests, and book lists One enewsletter user put it very simply..."This is Great!!!! Thank you for our outstanding Library System!"

The Orange County Library System, located in Florida with the Main Library in downtown Orlando and 13 Branches spread throughout the county, serves a diverse and wide spread population making communication a special challenge. eNews Builder definitely helps us meet this need!