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Thursday, December 20, 2001 2002 New Features   VOLUME 1 ISSUE 11  

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Cool Features for 2002
What is a "Bounce"?
Selecting an e-newsletter service provider
Suggestions & Comments

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Read Past Issues...
Happy Holidays
November 27, 2001
Vol. 1 Issue 10
Tips, Tricks & Free Tutorial
November 13, 2001
Vol. 1 Issue 9
News You Can Use
October 30, 2001
Vol. 1 Issue 7

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Selecting an e-newsletter service provider
Does Your Newsletter Standout in a Crowd?
As e-newsletters become a more common method of reaching out to customers and clients, the quantity of newsletters filling the email boxes of your own customers is starting to increase. This makes the quality of the newsletter you deliver even more important than ever before.

Make your newsletter standout above the crowd and make it engaging and focused on your customer’s interests so that they look forward to reading it each month. Your newsletter service provider should be your partner in this endeavor. Think about all the things you do to make and distribute a newsletter and then ask your provider how they help to make all those things easier to do.
 
A Good Newsletter has Great Content!
At the core, a newsletter must deliver well-written and informative information in a concise format. This is how your subscribers will rate your newsletter and it will determine if they will read it again the next time. Because the creation of good material is the hardest part of the process, make sure your newsletter service provider provides the tools and resources needed to manage, create, license, and obtain high-quality content. And, if content is available, how much work does it take to get it formatted correctly for your publication?
 
Personalize and Focus Your Efforts
The success of your newsletter in the long term will be determined by its ability to retain existing customers and convert prospects into new customers. To do this effectively, you should seek to address your subscribers personally and provide content that matches closely to their interests. A personal greeting (e.g., Dear Bob) grabs their attention and timely, well-written articles keeps it.
 
A Checklist for Choosing The Best Solution
There are many elements to running a successful newsletter program. When evaluating providers it is useful to compare them based on the features they offer and how well they integrate these features together to address the full life cycle of newsletter publishing. Use the checklist below as a starting point for your evaluation.
 
Feature
YES/NO
Dynamic Content
 
Content Manager
 
Subscription Management
 
Online List Manipulation
 
Bounce Management
 
Opt-out Protection
 
Accepts Flash Content
 
Attachments
 
WYSIWYG Layout Editor
 
Companion Web Site
 
Custom Domains
 
Issue Archive
 
Surveys
 
Letters to the Editor
 
Printer-Friendly Version
 
Reader Tracking Report
 
Popular Articles Report
 
Download Reports in Excel Format
 
Personalized Messages
 
Content Syndication
 
Content Library
 
FREE Articles
 
Multi-user Collaboration
 
Upload from Word
 
AOL 5.0 vs. 6.0 Detection
 
 

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