ACC’s Mission and Sole Purpose is to provide the automotive dealer with all the necessary tools to obtain total compliance, avoid violations, provide documentation and records to affirmatively defend actions which may be brought, and provide hands on assistance and direction in the compliance maze for:

1. OSHA violations (and to reduce the cost of workman’s Comp insurance)
2. EEO violations whether known or unknown
3. F&I violations (improper disclosure or improper credit statements)
4. GLB safeguarding customer information
5. Red Flags Rule (see attached)
    

Compliance in each of these areas requires constant training, auditing, adaptability and modification. Unless your dealership has personnel whose primary responsibility is compliance, it is likely you are not getting the job done, leaving your business exposed. Hiring a third party compliance consultant has definite advantages.
 
Why outsource? One of the major reasons to outsource your compliance program is that one never audits itself as well as a non-interested third party. Internal audits often allow, or overlook behavior benefiting a select few with detrimental and sometimes devastating effects on the business as a whole. Advantages to using Automotive Compliance Consultants as your third party compliance source are:

1. When there is an issue you know who to contact
2. Compliance is all we do all the time.
3. Our processes are being used across the country in multiple locations and have been scrutinized.
4. We are less expensive than what you would have to pay a committed individual in your dealership
5. Your compliance will not just be shelved, but become our number one priority for your store.
6. We are insured, and carry one million dollars coverage for each incident;
7. Copies of all required compliance records are kept to ensure protection against loss, theft or fire.

Automotive Compliance Consultants, Inc. provides in-depth analysis, training, procedures and plans in the following compliance areas:

1. OSHA
   • Complete safety manuals for all the required catergores (See attached Index)
     • Blood borne Pathogens
     • Emergency Action Plan
     • Emergency response plan
       
     • Hazard assessment
       
     • Hazard communitication
       
     • Hazardous Waste
       
     • Fire Prevention
       
     • Lockout Tagout
       
     • Oil spill prevention and response
       
     • Substance abuse program
       
     • Process safety management
   • Training for all employees is provided online with an acknowledgement at the end stating that they concluded and understood the training provided.
   • Complete unbiased audits of all the above, and internal disclosure of deficiencies. Our consultants work with management and staff to correct compliance concerns, address training questions, and update and revise plans as necessary.
   • A complete online MSDS manual kept in your Compliance portal.
     
   • DOT Certification for at least one individual
     
   • Mask Fit tests
     
   • Fork Lift Certification
2. EEO
   • Provide training for all employees through our e-learning online courses.
     
   • Specialized training for management.
     
   • Create and maintain signed acknowledgments from each employee that has completed training that they are aware of how to internally report any discriminatory or abusive behaviors.
     
   • Meet with management twice a year to determine issues in the employment area, concerns, needs, and other matters necessary to protect the business from costly claims.
     
   • Create a written procedure for employees to report discrimination and abuse claims to management, policies for management to follow in the investigation and handling of any reports, and procedures upon finding of any discriminatory or abusive behavior.
     
3. F & I
   
   • Complete training on correct terminology and proper procedures for full disclosure in F & I through our e-learning platform online.
     
   • Conduct quarterly audits of transactions to determine processes are being followed, that all necessary rescissions and acknowledgments are signed, and that all required documents and disclosures are in the deal jacket.
     
   • Create a workable compliance process around adverse action, red flags and OFAC that when implemented will provide compliant procedures, and defenses to claims that may be made.
     
   • Provide written acknowledgment by all managers that they have completed all training, understood it completely, and recognize the importance of implementing and practicing compliant procedures.
      
     
4. Red Flags
   • Provide training to all management involved in the process of structuring a deal so they have sufficient knowledge to mitigate the affects of identity theft and prevent the use of stolen identity in their store.
     
   • Provide Red Flags Software to aid in the prevention of a stolen identity being used to purchase a car.
     
   • Create the red flags manual and necessary updates, which will be signed and acknowledged by a duly appointed officer of the corporation.
     
   • Conduct twice-annual audits to determine the effectiveness of the program, incidence, if any, revisions which may be required, management concerns and questions, and complete any updates as necessary.
      
     
5. Graham Leech Blyley
   
   • Provide training for all employees in an online environment that can be accessed anywhere as long as there is access to a computer. Each employee will be given their personal login and password and will have access to all courses to take freely at home or at the office.
     
   • Audit all training to ensure that the employees are taking their respective training courses.
     
   • Conduct semi annual audits of the physical premises to determine compliance with GLB, and all products mentioned above.
     
   • Conduct semi annual managers meetings to discuss all findings of the compliance audits.
     
   • Create and audit the dealerships ISP (Information Security Program) on a semi annual basis to ensure the audit trail for FTC requests, and for use in the defense of any claim.

   The ACC “Compliance Solved” program was created so all employees of the dealership can receive needed training and assistance to deal with the quagmire of regulations that inundated our industry. Compliance Solved is by far the most comprehensive solution in the market today and provides superior value for the price. Compliance will not preclude the filing of claims, but will significantly reduce the number of claims, and allow your dealership to defend actions. Violations occur, but it is often the indifference of the employer and management team that results in turning simply damage claims into cases involving punitive damages and significant retaliatory damages. Ignorance in the compliance arena is not bliss. In fact, ignorance is interpreted as reckless indifference, blatant disregard, or an intentional violation. Beyond being required by state and federal government, compliance allows you to show customers that you care about their financial security, provides you a bases to defend government inquiries, and actions brought against you. Your cost of compliance will easily be recouped through better customer satisfaction, a reduction in the number of claims that require defending and possible insurance discounts that you may receive as a result of OSHA and EEO training.