Your New BBB Rating
Soon your BBB will introduce a new business ratings system. By using a formula with weighted factors, all businesses in our database will be given an “A+” through “F” letter grade – replacing the “satisfactory” or “unsatisfactory” ratings of the past.
Letter grades are widely understood and leave little room for doubt. BBB Reliability Reports™ will soon make it easier for consumers to quickly find trustworthy businesses.
Reports will include much the same data we have always used. Your new rating will be based on 16 factors, some of which are:
• Time in Business
• Complaint History
• Advertising Review
• Government Actions
You can review your current report online through www.bbb.org. Your new rating will be available by early next week!
Thanks for your commitment to trust in the marketplace.
[PRINTER FRIENDLY VERSION]
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