June 1, 2004
BBB Warns of 'Hoax' Emails

Members are alerted to watch their email inbox for an 'official'-looking email which appears to be from a bank - maybe even your bank!  Below, is an example of an email recently received by a member company:

From: U.S. Bank National Association [mailto:service@usbank.com]
Sent: Wednesday, January 14, 2004 12:13 PM
To: Beth Ashmore
Subject: Online banking issue

Dear U.S. Bank valued member,

Due to concerns, for the safety and integrity of the online
banking community we have issued this warning message.

It has come to our attention that your account information needs
to be updated due to inactive members, frauds and spoof reports.
If you could please take 5-10 minutes out of your online experience and renew
your records you will not run into any future problems with the online service.
However, failure to update your records will result in account suspension.
This notification expires on May 20, 2004.

Once you have updated your account records your internet banking
service will not be interrupted and will continue as normal.

Please follow the link below
and renew your account information.

U.S. Bank Internet Banking

The link provided is a ruse to get your personal identity - they are "phishing" for your information!  Rest assured that your bank does not seek corrected personal information via email.  Best thing to do is DELETE it from your inbox.  See our Member E-Alert of April 15 regarding a similar scam and our most recent newsletter article about Phishing (May 2004).


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BBB Warns of 'Hoax' Emails
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Copyright © 2004 Better Business Bureau of the South Plains, Inc.. All rights reserved.
These alerts are intended for the sole use of the current members of the Better Business Bureau of the South Plains as well as their employees. Reference to or mention of any company, product or service is not to be interpreted, per se, as statements derogatory of such company, product or service, but as information from sources believed to be reliable, for the CONFIDENTIAL use of the aforementioned members and their employees. CONTENTS MAY NOT BE REPRODUCED WITHOUT EXPRESS PERMISSION.

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