Total Reports Issued May - 326,352 June - 329,608
Complaints Processed May - 6,475 June - 6,700
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Returns and Exchanges Revisited
In previous issues of the Business Link (January 2005, September 2005) we reported the increasing use of software by retailers that requires a customer to allow the establishment to swipe their driver’s license before the store will issue a refund or exchange merchandise.
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Coke and Pepsi Square Off Over Ads--Again

The cola kings, Coca-Cola and Pepsico, recently submitted another advertising claims dispute to the Better Business Bureau’s National Advertising Division for review and recommendations. It wasn’t, though, a dispute between “the real thing” or the “Pepsi generation,” but one that involved Pepsico’s subsidiary’s Gatorade and Coca Cola’s Powerade Option.
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Kim’s Catch of the Day: Berman Investment Group
Here’s the catch: Bruce Berman offers a free book and CD on wealth-building methods and ideas. Those who accept his offer must pay for shipping, but their product also carries unexpected baggage: more unordered CDs and unauthorized charges for them.
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Used Car Buyer’s Bill of Rights Takes Effect
With enactment of the Car Buyer’s Bill of Rights, effective July 1, consumers have a few more legal rights when they buy or lease a used car. This new Bill of Rights applies to used cars purchased from a dealer with a purchase price of less than $40,000.
[FULL STORY]
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