Our Accredited Businesses are Excellent!
by Cat Eli - Director of Events and Marketing
Do you want to make more money and keep your customers happy at the same time?
Then our Excellence in Customer Service (EICS) Program is for you. EICS is a tool that allows businesses to examine and then improve their existing customer service operations. It’s designed to build profitable relationships in order to keep those customers coming back!
To get started, you’ll need to complete an application describing your organization. You’ll then be asked to complete seven in–depth essay questions about your customer service approach, the execution of that approach and the results you have achieved as a result of these practices.
If improving your business is important to you, come join us for this application writing workshop. We’ll help you get a jump start on this valuable program.
The workshop will be held on Tuesday, November 3rd at Colorado Technical University located at 4435 N. Chestnut Street in Colorado Springs. All businesses are welcome!
Check in is at 7:45 a.m. and the workshop will be held from 8 a.m. to noon.
To RSVP, please contact Kelly Clark at 719-636-5076, ext. 128 or kellyc@bbbsc.org.
[PRINTER FRIENDLY VERSION]
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