BBB eReports

And The Winner Is...
You did a great job last month and most of you know where to come and visit us; however for those of you that don’t we are located in the Chase Bank Tower on Kemp Street in Wichita Falls. Come and see us anytime we always have a warm welcome and a cold drink of water for any visitor. Congratulations to Ann Sparkman at Rolling Plains Management Corporation, she was the first to respond correctly last month.
Rolling Plains Management Corporation was formed in 1965 to provide services for low income individuals to several north Texas counties; they provide community services such as: case management, energy assistance, weatherization, child care assistance, medical, veterans and rural public transportation as well as Head Start services.
Answer the question to the left ASAP, and for those fax and snail mail folks, you can still participate. Just fax or mail your answer back to us!

Local Sports Team Solicitations
Businesses do get misled at times by scammers falsely claiming to sell advertisements that will benefit local charities, nonprofit organizations, schools or sports teams. BBBs recommend that the business contact the organization directly to find out if they are aware of the ads being sold, and, if they will in fact derive financial benefit from the advertisement. Also, contact the BBB for a report on any unknown business or organization.

How to Respond to Online Customer Complaints
The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, Twitter, and YouTube, disgruntled customers can now share their rant about a company for the whole world to hear...
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How to Avoid Six Common Advertising Offenses
Small business owners often have to add the title of Advertising and Marketing Director to their long list of duties and may not be aware of the various laws regarding common advertising claims. Creating an effective advertising strategy isn’t just about where and when ads are placed...
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BBB Reports is issued by Better Business Bureau of the North Central Texas, Inc. (BBB) to its accredited businesses, their employees and subscribers monthly. Reference to or mention of any company, product or service is not to be interpreted, per se, as statements derogatory of such company, product or service, but as information from sources believed to be reliable, for the confidential use of the aforementioned accredited businesses, their employees and subscribers.
(SOME CONTENTS MAY BE REPRODUCED WITH PERMISSION AND ATTRIBUTION)

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