COMMON BBB MISCONCEPTIONS MADE BY BUSINESSES
True or False?
by Holly Miller
There are several common misconceptions about the Better Business Bureau, and the BBB of the Southwest would like to clear up a few. Test your BBB knowledge on our True/False quiz while you learn about the services the BBB can provide to you as a business and as a consumer.
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TRUSTLINK’S APPEAL CONTINUES TO GROW
First launched in June 2008, TrustLink has attracted registrations, business “storefronts” and users, all of which have increased not by hundreds of percentage points, but by thousands. Here are the impressive statistics: As of the end of March this year, upwards of 9,300 registrations (an increase of 3,221 percent over those as of October 31, 2008) have been submitted; almost 1,400 business storefronts (an increase of 4,937 percent over those in October) have been started up; and just under 435,000 visitors have accessed the TrustLink site since mid-October. New company records created by reviewers themselves are climbing steadily, and more customer reviews are being posted daily.
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IVORY COAST GETS INTO THE INTRIGUE ACT
The Better Business Bureau of the Southwest (BBBSW) presents the following article from the BBB in Colton, California. The article details an example of a common e-mail scam that could come to you by other means of communication, i.e., a letter or a phone call. The BBBSW wants you to be aware of such scams because they prey upon people’s sympathies. Read on to find out warning signs to prevent you from being fooled.
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WELCOME NEW MEMBERS
Bienvenidos!
To be accepted as an Accredited Business of the Better Business Bureau, a company must meet certain standards of business practice and licensing requirements and adhere to truth, accuracy, and honesty in advertising, selling and servicing. Your Board of Directors voted at their July 9, 2009 meeting, to accept the following companies as Accredited Businesses of the Better Business Bureau of the Southwest.
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COMPANIES WITH UNANSWERED COMPLAINTS
As of July 20, 2009, the following companies have failed to respond to one or more recent customer complaints presented by the BBB. These complaints are reported to inquirers for three years or until the firm responds, in writing, to the complaints. Unanswered complaints disqualify a firm from BBB accreditation.
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