March 2010   VOLUME 69 ISSUE 3  
CONTENTS
THE RETURN ON YOUR BBB MEMBERSHIP INVESTMENT
THE U.S. CENSUS
FTC, 35 STATES REACH AGREEMENT WITH LIFELOCK FOR MISLEADING ADVERTISING
WELCOME NEW MEMBERS
COMPANIES WITH UNANSWERED COMPLAINTS
Bureau Links
BBB Website
Business Reliability Reports
Accreditation Standards
Internet Reporting Program
Contact Us
ARCHIVE
February 2010
February 15, 2010
Vol. 69 Issue 2
January 2010
January 11, 2010
Vol. 69 Issue 1
December 2009
December 17, 2009
Vol. 68 Issue 12
November 2009
November 10, 2009
Vol. 68 Issue 11
October 2009
October 11, 2009
Vol. 68 Issue 10

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THE RETURN ON YOUR BBB MEMBERSHIP INVESTMENT

As an Accredited Business of the Better Business Bureau of the Southwest (BBBSW), have you ever wondered about the value of your business’s investment in membership or for that matter exactly what the BBB is all about? What follows is the first of a series of articles to help you understand your BBBSW and what value your BBBSW membership has for your business.
[FULL STORY]
 

THE U.S. CENSUS
More Detailed Information You Need to Know

In our December 2009 BBB Report, the Better Business Bureau of the Southwest (BBBSW) published an article entitled “BBBSW 2010 Census Tips” about avoiding potential scams. Now this March of 2010, Census forms are being delivered to every residence in the United States and Puerto Rico. In this article, the BBBSW provides more details about the Census in order to help you be well informed.
[FULL STORY]
 

FTC, 35 STATES REACH AGREEMENT WITH LIFELOCK FOR MISLEADING ADVERTISING
Identity Theft Protection Provider Agrees to Pay $11 Million for Consumers
by Robyn Ziegler, Press Secretary

Chicago—Illinois Attorney General Lisa Madigan and U.S. Federal Trade Commission (FTC) Chairman Jon Leibowitz today announced a settlement reached with LifeLock, Inc., a Tempe, Arizona-based identity theft protection provider, that resolves a 35-state investigation led by Illinois into the company’s misleading advertising practices.
[FULL STORY]
 

WELCOME NEW MEMBERS
Bienvenidos!

To be accepted as an Accredited Business of the Better Business Bureau, a company must meet certain standards of business practice and licensing requirements and adhere to truth, accuracy, and honesty in advertising, selling and servicing. Your Board of Directors voted at their March 11, 2010 meeting, to accept the following companies as Accredited Businesses of the Better Business Bureau of the Southwest.
[FULL STORY]
 

COMPANIES WITH UNANSWERED COMPLAINTS

As of March 17, 2010, the following companies have failed to respond to one or more recent customer complaints presented by the BBB. These complaints are reported to inquirers for three years or until the firm responds, in writing, to the complaints. Unanswered complaints disqualify a firm from BBB accreditation.
[FULL STORY]
 

Published by Better Business Bureau of the Southwest
Copyright © 2010 Better Business Bureau of the Southwest. All rights reserved. Banner photograph courtesy of the New Mexico Department of Tourism. Photograph by Jim Stein.
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