Better Business Bureau of the Southwest

 

BUSINESS/CONSUMER ALERT

FOR IMMEDIATE RELEASE

January 19, 2012
Contact: Jerry Shipman
2625 Pennsylvania NE Suite 2050
Albuquerque, NM  87110-3657
Phone:  (505) 346-0110
Fax:  (505) 346-0696
jerry@bbbsw.org
 

Beware of fake complaint or request for information e-mails claiming to be from bbb.org. If you receive an e-mail from a bbb.org address DO NOT OPEN IT!
 
Since November, Better Business Bureaus across the US have been inundated with calls regarding a phishing e-mail that consumers and businesses have received stating they have a complaint with BBB. In the last several days, this scam has taken a new spin. Malicious e-mails are now being sent that pretend to be from BBB and request general information on the company. Neither of these e-mails are from BBB and both e-mails contain a link that infects the user’s computer with a Trojan Horse virus known as Zeuss or Zbot. If you have received an e-mail from BBB, be mindful of the e-mail address that it has originated from. There have been several e-mail addresses that were used to send these bogus messages. However, at this point it does not appear that the bbbsw.org address has been used. This is the domain name that Better Business Bureau of the Southwest uses for its correspondence. E-mails from addresses other than bbbsw.org should be treated with extreme caution. Do not open these e-mails.  Do not click on any links or reply to the message and completely delete the message from your inbox and trash. As an added precaution, run a full virus scan on your computer. If you have received an e-mail from BBB and would like verification before opening, please call our office in Albuquerque at (505)346-0110.