November 2009   VOLUME 68 ISSUE 11  
CONTENTS
MARTHA STEWART WILL NOT BE DINING WITH US THIS THANKSGIVING
TURKEY MAKING ADVICE
PROPER CONSUMER AWARENESS: DEBIT CARDS
WELCOME NEW MEMBERS
COMPANIES WITH UNANSWERED COMPLAINTS
Bureau Links
BBB Website
Business Reliability Reports
Accreditation Standards
Internet Reporting Program
Contact Us
ARCHIVE
October 2009
October 11, 2009
Vol. 68 Issue 10
September 2009
August 27, 2009
Vol. 68 Issue 9
August 2009
August 14, 2009
Vol. 68 Issue 8
July 2009
July 20, 2009
Vol. 68 Issue 7
June 2009
June 8, 2009
Vol. 68 Issue 6

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MARTHA STEWART WILL NOT BE DINING WITH US THIS THANKSGIVING
by Barbara A. Tyler

I'm telling you in advance, so don't act surprised. Since Ms. Stewart won't be coming, I’ve made a few small changes:
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TURKEY MAKING ADVICE

As Thanksgiving is around the corner, the Better Business Bureau of the Southwest would like to present top 10 turkey questions to smooth ruffled feathers by providing turkey advice. Below are ten commonly asked questions.
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PROPER CONSUMER AWARENESS: DEBIT CARDS

In The September 9, 2009 New York Times article, “The Card Game: Overspending on Debit Cards Is a Boon for Banks,” Ron Lieber and Andrew Martin state, “In fact, banks now make more covering overdrafts than they do on penalty fees from credit cards.” While the Better Business Bureau of the Southwest (BBBSW) cannot affirm or negate that statement, it does bring up the issue of proper consumer awareness about debit cards. Read on for the BBBSW’s explanation of some things you need to know about debit cards.
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WELCOME NEW MEMBERS
Bienvenidos!

To be accepted as an Accredited Business of the Better Business Bureau, a company must meet certain standards of business practice and licensing requirements and adhere to truth, accuracy, and honesty in advertising, selling and servicing. Your Board of Directors voted at their November 12, 2009 meeting, to accept the following companies as Accredited Businesses of the Better Business Bureau of the Southwest.
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COMPANIES WITH UNANSWERED COMPLAINTS

As of November 16, 2009, the following companies have failed to respond to one or more recent customer complaints presented by the BBB. These complaints are reported to inquirers for three years or until the firm responds, in writing, to the complaints. Unanswered complaints disqualify a firm from BBB accreditation.
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Published by Better Business Bureau of the Southwest
Copyright © 2009 Better Business Bureau of the Southwest. All rights reserved. Banner photograph courtesy of the New Mexico Department of Tourism. Photograph by Jim Stein.
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