Account Intervention Services
 
A little known service that your BBB provides to Accredited Businesses concerns intervention between ABs and clients they are having difficulty collecting from.  If you are having difficulty resolving a financial dispute with a client, contact Diana Ivie at 800.675.8118, ext. 320.  She will make contact with the client in an attempt to resolve the issue. There are no guarantees involved and your BBB is not a collection agency, but Diana’s negotiating skills and quiet manner frequently produce satisfactory results.  She recently helped an AB in Reedley resolve an outstanding debt of nearly $14,000.  The size of the debt does not matter: she also recently helped an AB resolve a claim for $74.