March 2010   VOLUME 1 ISSUE 93  
BBB Scoreboard
Total Reports Issued:
January - 74,950
February 89,043

Complaints Processed:
January - 423
February -196

BBB OnLine Hits:
January - 28,139
February - 40,190
In This Issue
Let Request-a-Quotes drive business your way:
Help us "GREEN" the Central Valley:
Even your BBB gets phished:
Top five reasons to complete your Census form
PSST! Want extra online clicks for free?
Setting the Record Straight:
Your BBB offers account intervention services
BBB exposes unlicensed contractors
Check out these companies with unanswered complaints
Let's welcome new Accredited Businesses:
Bureau Links
BBB Website
BBB Mediation Services
Member Roster
WiseGiving Alliance
Inquire About a Company
BBBOnLine
Consumer Links
Federal Trade Commission
Dept. of Consumer Affairs
Contractors State License Board
Bureau of Automotive Repair
Federal Communications Commision
Let Request-a-Quotes drive business your way:
Just ask Rasmussen Auto Repair, Consumer Credit Counseling and Brad's Quality Roofing

Add fresno.member@bureaudata.com to your e-mail address book and watch for new business offers. Whether it's auto repair, credit questions or a new roof, consumers are turning to the BBB and the simplicity of Request-A-Quote.    Consumers want to do business with companies they trust and that means you, the Accredited Businesses of the BBB.  With Request a Quote, you have the opportunity to reach out and communicate with consumers without spending a single advertising dime...all you have to do is respond.


[FULL STORY]
 
Help us "GREEN" the Central Valley:
Businesses welcome to participate as well as consumers

Join us at Gettysburg School (2100 Gettysburg Ave., between Fowler and Armstrong in Clovis) on Saturday, April 17 for the first 2010 Shred It & Forget It! event.  Shred-it, our professional mobile shredding partner, will be accepting paper materials from 8-11 a.m.  The first box is free and there is a $3/box donation for additional boxes.  Donations go to Gettysburg School Programs.  This is a great opportunity to clean out closets, storage shed and garages.   For more than 15 boxes, please contact Vickie at 256-6331 or vickie@cencal.bbb.org to schedule an appointment for your added convenience.

If you are interested in sponsoring this event, contact Christie at 256-6334 or christie@cencal.bbb.org.


 
Even your BBB gets phished:
Warning issued about United Supply

Even the BBB gets phished by scammers:
BBB issues alert about United Supply
 
Your BBB serving Central California is warning businesses about United Supply, an alleged business machine supply company.  The company first targeted the area in July of 2009.
 
The company appears to be using a foreign-based call center and has contacted businesses in Central California requesting information about business machines being used.  They say they are a supply company but are soliciting the information to provide the businesses with technical updates on the machines.  When asked why a supply company would be involved in technical updates, the callers become agitated and hang up.

[FULL STORY]
 
Top five reasons to complete your Census form
BBB issues Top Five Reasons to complete the 2010 Census

The BBB serving Central California encourages all Valley citizens to complete and return the 2010 Census when they receive it in their mail in mid-March.

“Some myths are floating around that are leading people to believe that the census is inconvenient or unsafe, but the opposite is true,” said Doug Broten, BBB CEO. “Not only has the Census Bureau made completing the census easy, it’s also in the public’s best interest to respond to the census because it will help our communities receive the funding we all so desperately need.”

[FULL STORY]
 
PSST! Want extra online clicks for free?

524 Accredited Businesses have signed up for BBB OnLine and they have each averaged nearly 135 online clicks this year, just for their businesses!

  

Do you have a web site?  Do you want to attract potential customers from the billion-plus people worldwide who now have Internet access for business and shopping? 


[FULL STORY]
 
Setting the Record Straight:

The following companies were inadvertantly not listed in the 2010 Accredited Business Guide.

Marie D. Moran, DDS, Inc.
3351 M Street, Ste. 115, Merced, CA 95348-2732
Telephone: 209-383-7804
Fax: 209-383-9154
www.mercedpediatricdentistry.com
tygerm@mercedpediatricdentistry.com
 
Century 21 Dan Cheney & Associates
1700 Jensen Ave., Ste. 102
Sanger, CA 93657-2859
Telephone: 559-252-7258
Fax: 559-875-9681
www.c21dancheney.com
dcheney5@verizon.net

We regret the omission.


 
Your BBB offers account intervention services
Account Intervention Services
 
A little known service that your BBB provides to Accredited Businesses concerns intervention between ABs and clients they are having difficulty collecting from.  If you are having difficulty resolving a financial dispute with a client, contact Diana Ivie at 800.675.8118, ext. 320.  She will make contact with the client in an attempt to resolve the issue. There are no guarantees involved and your BBB is not a collection agency, but Diana’s negotiating skills and quiet manner frequently produce satisfactory results.  She recently helped an AB in Reedley resolve an outstanding debt of nearly $14,000.  The size of the debt does not matter: she also recently helped an AB resolve a claim for $74. 

 
BBB exposes unlicensed contractors

Having a problem with your contractor?  Do you know if the contractor’s license is valid?  The Better Business Bureau (BBB) in Central California has found an ongoing problem with local unlicensed contractors conducting work over the state’s limit for charges.


[FULL STORY]
 
Check out these companies with unanswered complaints

The Better Business Bureau does not promote any business or services. Instead, our goal is to protect consumers from dishonest, misleading, and potential scamming companies. The BBB promotes equal treatment, truth in advertising, honesty, integrity, courtesy and excellent service to customers. Below, you will find companies with unanswered complaints that have been filed with the BBB.

[FULL STORY]
 
Let's welcome new Accredited Businesses:
The following companies applied for accreditation in February 2010

It's always an honor to welcome new businesses to your Better Business Bureau serving Central California. Please take a look at the list of new Accredited Businesses in your town and make it a point to do business with them whenever possible.
[FULL STORY]
 
Sponsors


Got U There - Leslie Raddatz email us

Glenna Gates  email us

CBM use this link





















 
Published by BBB in Central California
Copyright © 2010 BBB in Central California. All rights reserved.
TELL A FRIEND
Created with eNewsBuilder