November 2009   VOLUME 1 ISSUE 88  
BBB Scoreboard
Total Reports Issued:
September - 72,342
October - 82,495

Complaints Processed:
September - 280
October - 247

BBB OnLine Hits:
September - 31,363
October - 44,083
In This Issue
What do Brley’s AC & Heating; Crains, Inc.; Hayesco; Hubbell Air; Johnson Plumbing; Marks Plumbing; Donald P. Dick and Mr. Rooter know that YOU don't know?
Nominate a company in Central California for the BBB Ethics Awards
MARK JANUARY 20, 2010 ON YOUR CALENDARS:
Your BBB now offers added convenience for online bill payers:
'Tis the season for giving:
Advertise the power of your Accredited Business
Appliances can be valuable clunkers:
Watch for Request-a-Quotes:
PSST! Want extra online clicks for free?
Let's welcome new Accredited Businesses:
BBB exposes unlicensed contractors
Check out these companies with unanswered complaints
Bureau Links
BBB Website
BBB Mediation Services
Member Roster
WiseGiving Alliance
Inquire About a Company
BBBOnLine
Consumer Links
Federal Trade Commission
Dept. of Consumer Affairs
Contractors State License Board
Bureau of Automotive Repair
Federal Communications Commision
What do Brley’s AC & Heating; Crains, Inc.; Hayesco; Hubbell Air; Johnson Plumbing; Marks Plumbing; Donald P. Dick and Mr. Rooter know that YOU don't know?
They are all Top Listers!

Do you want to jump to the top of the list, even if your company name starts with “Z?” The “Top Listing” internet program now lets YOU rearrange the alphabet.


[FULL STORY]
 
Nominate a company in Central California for the BBB Ethics Awards
Former winners include Denham Resources, Fortune Associates, Icenhower Real Estate, Pelco and San Mar Properties

The BBB Ethics Award recognizes those businesses in Central California who are committed to maintaining exceptionally high standards of ethical behavior. Nominations for this award may be made by any person, company or organization. Companies do not have to be a BBB member to be nominated. Candidates will be evaluated by an independent panel of judges. Nominations can be submitted online by visiting www.cencal.bbb.org/ethics or you can request a form by calling 1.800.675.8118.
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MARK JANUARY 20, 2010 ON YOUR CALENDARS:
and watch your e-mail for a new BBB news series

January 20, 2010 is the date set for the Annual Celebration of Ethics and is also the official kick-off date for the 60th Anniversary of the BBB serving Central California. Watch your snail mail for more information about the festivities that will honor this year's Torch Award winner for outstanding marketplace excellence as well as recognize past award winners. And watch your e-mail for a new series on the history and importance of ethics in the marketplace.

 
Your BBB now offers added convenience for online bill payers:
Renew your accreditation online at bbb.org

As a new service for your convenience, you can now pay your annual renewal on the Accredited Businesses only section of our website, cencal.bbb.org. Click on the orange button at the top left-hand side of the page and you will go to your exclusive Accredited Business page. Click on the login button for ABs and enter your username which is your business id number. Then enter your password, which can be found on your current invoice.

You can then pay your renewal via a secure credit card payment with few simple entries. If you have any questions about this new option, call Cindy at 800-675-8118, ext. 330.

Of course, you can still renew by mail, fax or phone.

 
'Tis the season for giving:
Bring your coats and toys for kids to the Fresno office

The Fresno location of your BBB is collecting coats and toys for kids again this year.  Now is the time to open your hearts and closets and donate to those less fortunate.

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Advertise the power of your Accredited Business
As an Accredited Business in good standing, you are automatically listed in the annual Accredited Business Guide. More than 15,000 of these Guides are distributed throughout Central California every year at business expos, home and trade shows and at your business locations. If you would like to enhance your presence in the Guide, you can do so through a variety of advertising opportunities.
[FULL STORY]
 
Appliances can be valuable clunkers:
Stay tuned for details

Thinking of replacing that old washer? Is your refrigerator running, but not cooling? Well, the time to replace your fading appliances is close at hand.

[FULL STORY]
 
Watch for Request-a-Quotes:
Your BBB wants to drive business your way!

With discretionary dollars at a premium, and consumers becoming better educated about what they want, driving business through your doors is more important than ever.  Consumers want to do business with companies they trust and that means you, the Accredited Businesses of the BBB.  With Request a Quote, you have the opportunity to reach out and communicate with consumers without spending a single advertising dime.


[FULL STORY]
 
PSST! Want extra online clicks for free?

413 Accredited Businesses have signed up for BBB OnLine and they have each averaged nearly 400 online clicks this year, just for their businesses!

  

Do you have a web site?  Do you want to attract potential customers from the billion-plus people worldwide who now have Internet access for business and shopping? 


[FULL STORY]
 
Let's welcome new Accredited Businesses:
The following companies applied for accreditation in October 2009

It's always an honor to welcome new businesses to your Better Business Bureau serving Central California. Please take a look at the list of new Accredited Businesses in your town and make it a point to do business with them whenever possible.
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Published by BBB in Central California
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