August 4, 2009 VOLUME 1 ISSUE 23  
 
TOPICS
Mission Statement
Counties Served
News
Events
People
CONTENTS
Two Great Seminars - BBB Accredited Businesses Get A Discount!
Fifth Annual BBB Golf Classic - You Don't Want To Miss This!
Conflict Resolution Training For BBB Accredited Businesses
President's Perspective
Welcome To Our New BBB Accredited Businesses
News From Athens & Northeast Georgia
ARCHIVE
Issue 31
June 17, 2009
Vol. 1 Issue 31
Issue 30
March 23, 2009
Vol. 1 Issue 30
Issue 29
January 20, 2009
Vol. 1 Issue 29

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Two Great Seminars - BBB Accredited Businesses Get A Discount!
BBB is pleased to announce two great seminars designed for our BBB Accredited Businesses.  The first seminar, Improving Front Line Customer Care Skills, will show you how to help your front line staff learn and put into use great customer care skills.   The second seminar, Recognizing and Rewarding for Retention and Results, will help you boost morals and drive right behavior.  BBB Accredited Businesses receive a discount on the cost of both of the seminars.  Click below for all the information regarding the seminars.  This information is also available on our website at bbb.org under the “event’s calendar.”
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Fifth Annual BBB Golf Classic - You Don't Want To Miss This!
Come join us for our Fifth Annual BBB of Metro Atlanta Educational Foundation Golf Classic on September 28th!  We will raise funds to be used to support our Student of Integrity Scholarship fund.  Six scholarships are given each year to high school seniors who demonstrate the highest ethical standards through academic and extracurricular performance, community service and their recognition of the importance of ethics in business.  Your team’s participation ensures a continuing focus on ethics among our youngest consumers.  Come and have fun while benefiting your future customers!   Sponsorships opportunities are available.  Please click here for more information or go to bbb.org and you will find this information on our “event’s calendar.”
 
Conflict Resolution Training For BBB Accredited Businesses
Space Is Limited To Only 30 Participants

Ms. Anne Isbell, Director of the BBB Community Mediation Center in North Alabama, will present a special training specifically for our BBB Accredited Businesses on Conflict Resolution Training, Thursday, October 29, 2009.  The training will be a four hour class from 8:00 a.m. to 12:00 p.m. to be held at the BBB office.  Cost for our BBB Accredited Businesses will be $59 per participant.  The class will be limited to 30 participants.  For more information on the training, please click here.  To purchase a ticket, please contact Connie Brown at autoline@atlanta.bbb.org
 
President's Perspective
by Fred T. Elsberry, Jr.

In 2003, the American Center for Civic Character published their Uncommon Sense which is intended to stimulate people to favor truth, one another, and favor right behavior in uniting the unique culture we have in America. Today, leadership makes tough decisions every day; we should embrace these values to ensure business success.
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Welcome To Our New BBB Accredited Businesses
BBB is proud to announce our new Accredited Businesses posted as to date of the current edition of the newsletter.  BBB thanks you for your support, especially during these difficult economic times, as you allow us to continue to help both consumers and businesses in need.  As a reminder, your BBB Accredited Business Coordinator is Ami Amin who will be more than happy to assist you with any questions you may have about your accreditation.  Ami may be reached at 404-559-1555 or via e-mail at accreditedbusiness@atlanta.bbb.org.  Thank you for your support of the BBB!
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News From Athens & Northeast Georgia
by Pamela Meyer

For the past three years, BBB has participated in the UGA Orientation Program by having an information booth at the Resource Fair.  Over 6,000 students and their parent and visit other UGA booths to find out about parking, food services and study programs, at the BBB booth they get a copy of the  “Informed Consumer Guide” for Athens & Northeast Georgia.  BBB would like to thank Primerica Financial Services for their generous support in the printing of the guides.
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Published by Dottie Callina
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