Having a tough day at work and think that everything stinks in the world and that business is bogus?!? Well, read about this incredible company called American Apparel that makes t-shirts in a sweatshop free environment in the warehouse district of Los Angeles, California. This company is thriving without going offshore to sweatshops for its products. It is a model of employee empowerment, team based everything and a great model for organizations to copy...Have we got you interested yet...

In each newsletter we feature an Autus program that is available via a tele- or video- or Web-conference, or through traditional in-house workshops or keynote addresses. Given today's business and geo-political situation, trust and leadership are inseparable elements. This program was given recently to a group of Human Resource professionals ...Want to learn more?

Tough times call for common sense ways to get customers and keep them. This short chapter provides you with some simple ideas for creating a customer experience when using information technology. Great companies and organizations weather tough times because their customers prove loyal through good and bad, thick and thin. You can create great relationships with your customers by doing the same...This chapter excerpt, from the forthcoming book by Burnes Hollyman entitled "The Digital Habitat Survival School Guide: Managing InformationTechnology for Business Results," covers the basics of how manage IT successfully as a business manager.

IT'S BACK!!!! Remember the Total Quality Management (TQM) movement in the 1980s, business process reengineering(BPR) in the 1990s? Well, the "back to the future" trend we have been following recently is the "Six Sigma" movement which originated at Motorola's Six Sigma Research Institute. Now it's being used everywhere--in banks and service companies as well as traditional manufacturing operations. It is the methodology for improving productivity and productivity, "Six Sigma" refers to tolerating 3.4 defects per million in a process--that's 99.9997% defect free for you non-Math English-majors out there! This book gives you the basics you need to improve your processes, productivity and operations. It covers the basics of Six Sigma, tells you how to select the best people and projects and how to apply the methodology and tools. High readable and we highly recommend it.