Privacy Policy
Thank you for
visiting our web site. This web site belongs to and is operated by Henkel
Corporation or one of its subsidiary or affiliated companies
("Henkel"). Henkel is committed to protecting and safeguarding your
privacy on the Internet. This Privacy Policy outlines the information Henkel
may be collecting from visitors and how we will use and protect that
information.
1. Consent to this Privacy Policy
By using our web site
in any way, such as browsing or interacting, you signify that you agree with
the terms of our current Privacy Policy as posted here. If you do not agree
with this Privacy Policy, you should not use this web site. Henkel reserves the
right to change or remove this Privacy Policy at our discretion. We encourage
you to visit this area frequently to stay informed. To make this policy easy to
find, we make it available on our home page and at every point where personally
identifiable information may be requested.
2. What Information Is Collected
We collect two types of information about visitors:
Personally
Identifiable Information: Personally identifiable information is any
information which can be used to identify an individual, such as a name,
address, telephone number, social security number, billing and shipping
information, credit card information or e-mail address. When you visit our web
site, we will not collect any personally identifiable information about you
unless you provide it to us voluntarily. You can visit our web sites without
telling us who you are or revealing personally identifiable information about
yourself, in which case you may however be unable to participate in certain
product promotions or receive product information. From time to time, Henkel
may offer sweepstakes, contests and surveys. Participation in these promotions
is completely voluntary and the user therefore has a choice whether or not to
disclose this information. In the event you wish to enter a sweepstakes,
contest or survey but do not wish us to maintain your personal information for
any purpose unrelated to the sweepstakes, contest or survey, you may notify us,
and provide a description of the specific sweepstakes, contest or survey to: henkelprivacy@henkel-americas.com. If you
otherwise do not agree with any term in this Policy, please do not provide any
personally identifiable information on this site or participate in any Henkel
surveys, promotions, or other activities requiring this information. If you do
submit personally identifiable information, we may also combine that personally
identifiable information with other information collected, such as what areas
of our web site you visit and any downloads or transactions that you make from
our site.
Aggregate and
Statistical Data: Henkel may collect certain non-personally identifiable
aggregate data called web log information (such as your web browser, operating
system, pages visited, etc.) and use cookies or web beacons when you visit some
of our web pages. For instance, when you visit one of our web sites, our
webserver will automatically recognize some non-personal information, including
but not limited to the date and time you visited our site, the pages you
visited, the referrer (the website you came from), the type of browser you are
using (e.g., Netscape, Internet Explorer), the type of operating system you are
using (e.g., Windows ‘95 or Mac OS) and the domain name and address of your
internet server (e.g., AOL). We also may collect your Internet Protocol (IP)
address. An IP address is a number that is assigned to your computer when you
use the Internet. The IP address data that we collect does not contain any
personally identifiable information about you and is used to administer our
site, to determine the numbers of different visitors to the site and to gather
broad demographic data. We do not use cookies to retrieve information that is
unrelated to your visit to or your interaction with this web site.
In some cases we may
also collect information that you voluntarily submit and which is anonymous,
such as general statistical information (e.g., age, gender, household size,
zip/postal code, preferences or interests).
How Information Is Collected:
Personally
Identifiable Information: Henkel collects personally identifiable information
from our web site visitors only on a voluntary basis. Such information may be
collected from you if you choose to participate in the following via our web
site: web site registrations, contests, sweepstakes, questionnaires, surveys,
consumer service contacts, employment inquiries, product purchases, or other
similar activities requiring the submission of personally identifiable
information.
Aggregate and
Statistical Data: Cookies and web beacons are used to collect non-personal
information automatically from visitors to our site. A "cookie" is a
small piece of data that can be sent by a webserver to your computer, which
then may be stored by your browser on your computer’s hard drive. Cookies help
us in many ways to make your visit to our web site more convenient and
meaningful to you. For example, cookies allow us to tailor a web site or
advertisement to better match your interests and preferences, or to save you
the trouble of reentering certain information in some registration areas.
Most Internet
browsers enable you to erase cookies from your computer hard drive, block all
cookies, or receive a warning before a cookie is stored. Please refer to your
browser instructions or help screen to utilize or learn more about these
functions. If you disable cookies, however, you may not be able to use certain
personalized functions of this web site.
Statistical
non-personally identifying information (e.g., gender, zip code, etc.) is only
collected if you voluntarily submit it to us.
3. Use of Information
Personally
Identifiable Information: We collect, maintain and use personally identifiable
information you have voluntarily submitted to our web site for the following
purposes:
- helping to establish and verify
the identity of users;
- opening, maintaining,
administering and servicing users accounts or memberships;
- processing, servicing or enforcing
transactions and sending related communications;
- providing services and support to
users;
- improving the web site, including
tailoring it to users’ preferences;
- providing users with product or
service updates, promotional notices and offers, and other information
about Henkel;
- responding to your questions,
inquiries, comments and instructions;
- maintaining the security and
integrity of our systems.
Aggregate and
Statistical Data: Henkel uses
web log information (such as your web browser, operating system, pages visited,
etc.) to help us design our web site, to identify popular features, and for
other managerial purposes. However, such information may also be used if
necessary to help identify any person attempting to break into or damage our
web site. We may share such information, possibly along with personally
identifiable information, with law enforcement agencies if we believe that we
have evidence of a violation of computer security or other laws.
4. Data Sharing and Storage
Henkel will not give
or sell your personally identifiable information to any business, other than
the business to which you submitted your information (or a purchaser of such
business), or other than to its Henkel subsidiaries and affiliates without your
consent unless required by law or disclosed to you at the time when the
information is collected. However, Henkel may use unaffiliated companies such
as agents or contractors to help it maintain and operate its web site or for
other reasons related to the operation of its business, and those companies may
receive your personally identifiable information for that purpose. These
companies are restricted from using this data in any way other than to provide
services for Henkel. Finally, please note that we will release your personal
information if required to do so by law, search warrant, subpoena, court order
or upon request of government authorities.
Your personally
identifiable information will be stored for a reasonable amount of time in
Henkel databases located in the United States.
5. Security
Henkel is committed
to keeping secure the data you provide us and will take reasonable precautions
to protect your personal information from loss, misuse or alteration. Agents or
contractors of Henkel who have access to your personal information in
connection with providing services for Henkel are required to keep the
information confidential and are not permitted to use this information for any
other purpose than to carry out the services they are performing for Henkel. If
transactions are offered on this site, transaction information is transmitted
to and from us in encrypted form using industry-standard secure connections to
help protect such information from interception. Please be aware, however, that
any email or other transmission you send through the Internet cannot be
completely protected against unauthorized interception.
6. Children
Henkel has no
intention of collecting any personal information from individuals under 13
years of age, and users under age 13 should not submit any personal information
to us. Where appropriate, Henkel will specifically instruct children not to
submit such information on our web sites or advertisements. If a child has
provided us with personal information, a parent or guardian of that child may
contact us at the e-mail address or address listed in Section 7 of this Privacy
Policy if they would like this information deleted from our records. We will
use reasonable effort to delete the child’s information from our databases.
7. Contacting Us Regarding Your Personal
Information
You are in control of
the personally identifiable information you provide to Henkel via our web
sites. If you have submitted personally identifiable information through a
Henkel web site and you would like to have that information deleted from our
databases, please contact our Privacy Coordinator via e-mail at henkelprivacy@henkel-americas.com, or send a
letter to: Privacy Coordinator, Communications Department, Henkel Corporation,
1001 Trout Brook Crossing, Rocky Hill, CT 06067. We will then use reasonable
efforts to remove your personal information from our files. You may also
contact us through either of the above methods to request the personal
information that Henkel has collected about you through its web sites. Henkel
will use reasonable efforts to supply you with this information and correct any
factual inaccuracies in this information, upon receiving credible information
that demonstrates an error was made.
8. Links to Other sites
Our sites may contain links to other sites. Henkel is not
responsible for the privacy practices or the content of the other web sites.
Please note that the privacy policies applicable to such third party sites may
differ significantly from the Henkel Privacy Policy, so we advise you to please
read them carefully before using those sites.
9. Complaints
Henkel is committed
to working with consumers to obtain a fair and rapid resolution of any
complaints or disputes about privacy. Please send us your questions or comments
regarding our privacy practices by henkelprivacy@henkel-americas.com,
or send us a letter to:
Henkel Privacy
Inquiries
Communications
Department
Henkel
Corporation
1001 Trout Brook
Crossing
Rocky Hill, CT 06067